If you’re looking to return or exchange your order for whatever reason, we're here to help! We offer free returns or exchanges within 30 days of receiving your order. You can return your product for store credit, a different product, or a refund to the original payment method.
Please note the following exceptions to our return and exchange policy:
- Discounted items are final and cannot be returned or exchanged
- Returned items must be returned in original packaging
- Returned items must have no visible signs of wear or use
- ANMLY Footwear reserves the right to refuse worn or damaged merchandise.
To initiate a return or exchange, please complete the following steps:
- Email email@example.com with your order number and reason for return or exchange
- Print your prepaid shipping label that you will receive by email
- Send all items back to us using the label provided
- Refunds will be credited to the original form of payment for the purchase price along with any applicable taxes
- Online promotion discounts are applied and distributed across all eligible items in your purchase. If you return a portion of your purchase, a portion of the discount will be lost.
- Please allow up to 7 business days after we receive your package to process your refund and credit your account